Shipping policy

Last Updated: 03/06/26

At Ósè The Label, we are committed to delivering your order with care and efficiency.

Shipping Locations

We currently ship within Nigeria only.

We hope to expand our shipping destinations in the future.

Processing Times

Processing times vary depending on the nature of your order.

Ready-to-Wear Pieces

Ready-to-wear orders are typically processed within 2–5 business days.

Made-to-Order Pieces

Made-to-order garments require additional production time. Estimated production timelines will be communicated at the time of purchase.

Please note that production timelines are estimates and may vary during peak periods.

Delivery

Once your order has been dispatched, you will receive confirmation of shipment where applicable.

Delivery timelines depend on your location and the courier service used. While we make every effort to ensure prompt delivery, Ósè The Label cannot guarantee delivery dates and is not responsible for delays caused by third-party couriers, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

Ósè The Label is not responsible for orders delayed, lost, or misdelivered due to incorrect or incomplete shipping details provided by the customer.

Failed Deliveries

If a package is returned to us due to an incorrect address, refusal of delivery, or failure to collect the package, additional shipping charges may apply before the order can be re-dispatched.